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AcknowledgementsIntroductionCompany profilesUnit 1 The working day Exam reference and unit notes Photocopiable activity 1: Personal information Photocopiable activity 2: The hotel manager Answer key TranscriptUnit 2: Corporate culture Exam reference and unit notes Photocopiable activity 1: Using your dictionary Photocopiable activity 2: Describing companies Answer key TranscriptUnit 3: Company history Exam reference and unit notes Photocopiable activity 1: Talking about companies Photocopiable activity 2: National Book Store Answer key TranscriptUnit 4: The Internet Exam reference and unit notes Photocopiable activity: Online banking Answer key TranscriptProduction and sellingUnit 5: Describing equipment Exam reference and unit notes Photocopiable activity: An advertisement Answer key TranscriptUnit 6: Processes and procedures Exam reference and unit notes Photocopiable activity: Dairy produce Answer key TranscriptsUnit 7: Distribution and delivery Exam reference and unit notes Photocopiable activity 1: Mobile phones Photocopiable activity 2: Placing an order Answer key TranscriptsUnit 8: Advertising and marketing Exam reference and unit notes Photocopiable activity: Online advertising Answer key TranscriptBusiness travelUnit 9: Making arrangements Exam reference and unit notes Photocopiable activity: Business news Answer key TranscriptsUnit 10: Transport Exam reference and unit notes Photocopiable activity: Coping with stress Answer key TranscriptsUnit 11: Business accommodation Exam reference and unit notes Photocopiable activity: Jet Hotel Answer key TranscriptUnit 12: Out of the office Exam reference and unit notes Photocopiable activity: Comparing jobs Answer key TranscriptsBusiness relationshipsUnit 13: Developing contacts Exam reference and unit notes Photocopiable activity 1: Networking Photocopiable activity 2: Business Women's Networks Answer key TranscriptUnit 14: Cultural .issues Exam reference and unit notes Photocopiable activity: Names Answer key TranscriptsUnit 15: Teamwork Exam reference and unit notes Photocopiable activity: Nidec Answer key TranscriptUnit 16: Entertaining clients Exam reference and unit notes Photocopiable activity: Corporate entertainers Answer key TranscriptFinanceUnit 17: Describing statistics Exam reference and unit notes Photocopiable activity 1: Comparing figures Photocopiable,activity 2: Describing trends Answer key TranscriptUnit 18: Company finances Exam reference and unit notes Photocopiable activity: Company mergers Answer key TranscriptUnit 19: Investments Exam reference and unit notes Photocopiable activity: Newspaper headlines Answer key TranscriptUnit 20: Starting up Exam reference and unit notes Photocopiable activity: Dragons' den Answer key TranscriptHuman resourcesUnit 21: Job applications Exam reference and unit notes Photocopiable activity: Job applications Answer keyUnit 22: Recruitment Exam reference and unit notes Photocopiable activity 1: Body language Photocopiable activity 2: Interviewing skills Answer key TranscriptUnit 23: Staff development Exam reference and unit notes Photocopiable activity: Sabbaticals Answer key TranscriptUnit 24: Staff facts and figures Exam reference and unit notes Photocopiable activity: Types of contract Answer keyExam skills and Exam practice Answer key TranscriptsAppendix: The Common European Framework
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