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Max H. Bazerman 作者

Harvard Business School Press

译者

2008-04-16 出版日期

336 页数

USD 14.95 价格

Paperback

丛书系列

9781422122877 图书编码

Predictable Surprises 在线电子书图书标签: 风险治理社会科学社会学政治社会学政治学政治威权主义可预见的危机

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发表于2024-11-10

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Predictable Surprises 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Bazerman and Watkins, faculty at the Harvard Business School, define predictable surprises as "an event or set of events that take an individual or group by surprise, despite prior awareness of all of the information necessary to anticipate the events and their consequences." They cite as examples the tragedy of 9/11 and Enron's collapse. Insisting theirs is not 20/20 hindsight, they explain how many disasters are preceded by clear warning signals that leaders miss or ignore. Characteristics of predictable surprises include when leaders know a problem exists and that problem does not solve itself and gets worse, the human tendency to maintain the status quo, and the reality of a small vocal minority (special interests) that benefit from inaction. Future predictable surprises include government subsidies, global warming, government's ignoring future financial obligations in medical costs and retirement commitments, and the large obligations airlines have in frequent flyer miles. This is an excellent book for library patrons in both the public and private sectors. Mary Whaley

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