In this conversation with his co--author, Paul Gillette, Dr. Jandt tells you how to use the same negotiating techniques and tactics used by people whose job is managing conflict----labor negotiators, diplomats and corporate managers. Get what you want and win allies, with "win--wina a negotiating techniques. Here are the same methods used by people whose jobs are managing conflict----labor negotiators, diplomats, and top corporate managers----and how to put them to work for you in everyday business situations.
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