Dealing with Difficult People - Creating Success series 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Roy LILLEY 作者

Kogan Page Ltd

譯者

201001 出版日期

160 頁數

£9.99 價格

Paperback, Dimensions 216 x 135 MM Language English

叢書系列

9780749456603 圖書編碼

Dealing with Difficult People - Creating Success series 在線電子書圖書標籤: RoyLilley KoganPage

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發表於2024-11-19

Dealing with Difficult People - Creating Success series 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

Dealing with Difficult People - Creating Success series 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

Dealing with Difficult People - Creating Success series 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Dealing with Difficult People - Creating Success series 在線電子書著者簡介

Roy Lilley is a well-known a well know author who writes regularly in the nation press and magazines and commentates regularly for TV and Radio. He is a former NHS Trust Chairman and has written over 25 books on health, management and social issues.

Dealing with Difficult People - Creating Success series 在線電子書著者簡介

Dealing with Difficult People - Creating Success series 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

Dealing with Difficult People - Creating Success series 在線電子書圖書描述

Dealing with difficult people can make life impossible. The workplace is inhabited by a wide variety of people and it can sometimes be difficult to get on with them as well as get on with your work. However by understanding difficult people and the things they do, the problematic situations and awkward issues can be resolved.

Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. Roy Lilley covers every angle including: recognizing the seven types of difficult person, what conflict is and how to handle it, handling aggressive people, motivating lazy colleagues, dealing with difficult customers and handling complaints.

A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.

Dealing with Difficult People - Creating Success series 在線電子書下載 mobi epub pdf txt 在線電子書下載

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