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Stone, Douglas; Patton, Bruce; Heen, Sheila 作者

Penguin UK

译者

2000-5 出版日期

272 页数

206.00元价格

丛书系列

9780140277821 图书编码

Difficult Conversations 在线电子书图书标签: 英文教材心理沟通心理学

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Difficult Conversations 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Difficult Conversations 在线电子书 pdf 下载 txt下载 epub 下载 mobi 在线电子书下载

Difficult Conversations 在线电子书图书描述

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, "Difficult Conversations" pinpoints what works. Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.

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