Raving Fans

Raving Fans pdf epub mobi txt 电子书 下载 2025

出版者:
作者:Blanchard, Kenneth H./ Bowles, Sheldon/ Adamson, Rick (NRT)/ Borger, Kate (NRT)/ Mollard, John (NRT)
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页数:0
译者:
出版时间:2004-1
价格:119.00元
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isbn号码:9780739309537
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Told in the parable style of The One Minute Manager , RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

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Simple and easy reading. Learned the importance of vision

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Simple and easy reading. Learned the importance of vision

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Simple and easy reading. Learned the importance of vision

评分

Simple and easy reading. Learned the importance of vision

评分

Simple and easy reading. Learned the importance of vision

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