图书目录大全

The Satisfied Customer 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

☆☆☆☆☆
簡體網頁||繁體網頁

Fornell, Claes 作者

譯者

2008-11 出版日期

256 頁數

$ 19.15 價格

叢書系列

9780230604063 圖書編碼

The Satisfied Customer 在線電子書圖書標籤:

喜歡 The Satisfied Customer 在線電子書的讀者還喜歡

下載鏈接在頁面底部

點擊這裡下載

facebook linkedin mastodon messenger pinterest reddit telegram twitter viber vkontakte whatsapp 複製鏈接

想要找書就要到圖書目錄大全

book.wenda123.org

立刻按 ctrl+D收藏本頁

你會得到大驚喜!!

發表於2024-11-24

The Satisfied Customer 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

The Satisfied Customer 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

The Satisfied Customer 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

The Satisfied Customer 在線電子書用戶評價

評分☆☆☆☆☆

The Satisfied Customer 在線電子書著者簡介

The Satisfied Customer 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

The Satisfied Customer 在線電子書圖書描述

In our service economy, the most important asset is tough to quantify: a company's relationship with its customers. In this must-read examination of customer relations,Claes Fornell draws out a blueprint for understanding this fact of modern business and reveals the unheralded value of customer satisfaction. Drawing on the results of a massive survey of American consumer satisfaction and including examples from companies like Home Depot and UPS, Fornell explains how to quantify and increase the value of a firm's customer relationships--what he calls the Customer Asset. Arguing that exceeding a customer's expectations is risky, and increasing customer complaints can actually be a good thing, his conclusions about outreach strategy are bold and often surprising.

The Satisfied Customer 在線電子書下載 mobi epub pdf txt 在線電子書下載

想要找書就要到圖書目錄大全

book.wenda123.org

立刻按 ctrl+D收藏本頁

你會得到大驚喜!!