Handbook of Hospitality Operations and IT

Handbook of Hospitality Operations and IT pdf epub mobi txt 电子书 下载 2025

出版者:
作者:Jones, Peter 编
出品人:
页数:448
译者:
出版时间:2008-9
价格:918.00元
装帧:
isbn号码:9780750687539
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Handbook of Hospitality Operations and IT provides an authoritative resource for

critical reviews of research into both operations and IT management. Internationally

renowned scholars provide in-depth essays and explanations of case studies, to illustrate

how practices and concepts can be applied to the hospitality industry.

The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.

* Theories of operations management, involving the processing of materials, customers and information

* The responsibilities of the operations manager: quality, productivity, and innovation

* The role of the customer in operations management

* Major aspects of operations and information management in hospitality

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