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The New Operational Culture 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Munoz-Seca, Beatriz/ Riverola, Josep 作者

译者

2009-1 出版日期

288 页数

$ 129.95 价格

丛书系列

9780230220966 图书编码

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The New Operational Culture 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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We are on the threshold of a new revolution in company Operations Management. The 20th century was the century of "workforce", but the 21st century protagonist is "brain power". Managing this brain power demands a dramatic paradigm shift. In the face of this challenge, the authors turned to the world of theatre, searching for inspirations and examples to show the way, and in Madrid's Teatro Real they found a management style very much in tune with the new times. This is a must read for managers who want their operations to be effective and their people to take great care of their commitments (clients in particular); to enthuse daily over a job well done and to find satisfaction in shared success. It provides a fascinating journey through the concepts of the new operational culture and is indispensable for attaining a world-class competitive advantage.

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