Governments around the world are criticized as inefficient, ineffective, too large, too costly, overly bureaucratic, overburdened by unnecessary rules, unresponsive to public needs, secretive, undemocratic, invasive into rights of citizens, self-serving, and failing in provision of the quantity and quality of services desired by the taxpaying public. Fiscal stress has plagued many governments, increasing the cry for less costly or just less government. Critics have exerted sustained pressure on politicians and public managers for transformational reform. Recommendations for change have included application of market and economic logic and private sector management methods to government. Managerial reform has been promoted on grounds that the public sector is organized and functions on many of the wrong principles and needs reinvention and renewal. Government reforms in response to reformist pressures have included restraint of spending and tax cuts, sales of public assets, privatization and contracting-out of services, increased performance measurement and auditing, output and outcomes based budgeting, and new accounting and reporting methods. Reform has been accompanied by promises of smaller, less interventionist and more decentralized government, improved efficiency and effectiveness, greater responsiveness and accountability to citizens, increased choice between public and private providers of services, a more 'entrepreneurial' public sector capable of cooperating with business. While it is apparent why politicians and elected officials often support new managerial methods, observers wonder whether the promises of reform can be delivered upon to provide benefits depicted so attractively. Dialogue on this question is active among public management scholars, practitioners, politicians, citizen groups and the media. Substantial elements of this dialogue are represented in this book.
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如果你期待在这本书里找到一套标准化的、即插即用的改革蓝图,那你可能会略感失望——而我认为,这恰恰是它最卓越的地方。作者显然不愿意提供那种廉价的、缺乏根基的“万能药方”。相反,他提供的是一套高阶的分析工具箱,教导读者如何去解构一个特定的公共管理困境。书中对不同体制背景下,尤其是在资源稀缺或政治转型期所推行的变革,进行了非常深入的案例剖析,揭示了决策者在面对阻力时所展现出的策略灵活性。我个人感觉,这本书更像是一本高级研讨会记录,充满了对细微差别的敏感捕捉和对历史语境的尊重,这对于正在处理高度本地化问题的政策分析师来说,无疑是醍醐灌顶,极大地拓宽了解决问题的思维边界。
评分这本书简直是为所有对公共管理领域充满好奇心的人量身打造的宝藏。它并非那种枯燥的教科书,而是以一种非常引人入胜的方式,带领读者领略了全球范围内公共部门改革的脉络与实践。我尤其欣赏作者在探讨不同国家案例时的那种细致入微的笔触,不仅仅是罗列政策,更是深入剖析了这些改革背后的文化土壤和政治博弈。读完之后,我感觉自己仿佛进行了一次跨越洲际的田野调查,对于理解“最优实践”究竟如何在一个特定的政治经济环境中落地生根,有了全新的、更具批判性的视角。作者成功地平衡了理论的深度与实践的可操作性,让那些宏大的改革叙事变得鲜活可感,充满了人性化的挣扎与智慧的闪光。对于任何希望将理论知识转化为实际政策洞察的管理人员来说,这本书提供了不可多得的参照系。
评分这本书的行文风格带着一种迷人的学究气和深切的现实关怀,语言组织严谨而富有节奏感,读起来让人心悦诚服。最让我眼前一亮的是,作者对于“问责制”和“透明度”这两个核心议题的探讨,远超出了常规的行政学讨论范畴。他探讨了在不同文化语境下,如何界定和实施有效的问责,并展示了技术手段(如数字化治理)如何双刃剑般地影响了公众的信任度。这种对核心价值如何在实践中被稀释、重塑甚至异化的探讨,极具启发性。我甚至开始反思我们自身机构在推行所谓“最佳实践”时,是否无意中牺牲了某些更根本的、尚未被量化的社会价值。这是一本会让你带着新的问题清单离开的学术著作。
评分从纯粹的阅读体验来看,这本书的结构设计非常精妙,它没有让读者迷失在浩如烟海的国际案例中。作者在关键的转折点上设置了清晰的理论总结,使得阅读的连贯性极强,即使是跨越了看似不相关的地域和时间背景的章节,也能感受到一条清晰的主线在贯穿。特别是关于“学习曲线”的分析部分,它非常坦诚地展示了公共部门创新并非一条直线,而是充满了试错、回退和重新校准的过程。这种对现实复杂性的不回避,反而赋予了全书一种罕见的真实感和可信赖度。我强烈推荐给那些不满足于教科书上完美流程图的读者,这本书提供的是一幅关于全球公共管理现实的、充满纹理和阴影的真实画卷。
评分说实话,我对公共管理领域的研究一直持有一种“看山是山,看水是水”的传统视角,直到我翻开这本著作。它彻底颠覆了我对于“效率提升”和“治理现代化”这些老生常谈概念的理解。作者巧妙地运用了一种横向比较的研究框架,但其高明之处在于,它没有陷入简单的“哪个国家做得更好”的肤浅比较陷阱。相反,它更关注改革过程中产生的“意外后果”和“本土化适应”的复杂动态。阅读过程中,我发现自己不断地停下来,在脑海中构建各种因果链条,思考那些看似无关的社会因素是如何悄无声息地塑造了最终的改革结果。这种对复杂性的拥抱和对单一路径依赖的警惕,使得全书的论述充满了力量感和历史的厚重感,让人在赞叹改革者勇气的同时,也对其决策过程保持一种审慎的敬畏。
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