Organizational Behavior for the Hospitality Industry 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Berger, Florence/ Brownell, Judi 作者

译者

2008-4 出版日期

480 页数

$ 164.30 价格

丛书系列

9780132447379 图书编码

Organizational Behavior for the Hospitality Industry 在线电子书图书标签: 学习

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Organizational Behavior for the Hospitality Industry 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Organizational Behavior for the Hospitality Industry 在线电子书著者简介

Organizational Behavior for the Hospitality Industry 在线电子书图书目录

Organizational Behavior for the Hospitality Industry 在线电子书 pdf 下载 txt下载 epub 下载 mobi 在线电子书下载

Organizational Behavior for the Hospitality Industry 在线电子书图书描述

Organizational Behavior for the Hospitality Industry is the most recent organizational behavior text that focuses on the hospitality industry, delving into the concepts that are relevant to students who plan to enter the hospitality industry. Hospitality organizations today must achieve excellence in human relations, and that success starts with quality organizational behavior. The book is organized into three sections: organizational behavioral essentials, the individual and the organization, and key management tasks. Additionally, each key topic includes detailed exercises, providing students with the hands-on experience they'll need in order to succeed in the industry.

Covers key trends in the hospitality industry, including the quality of customer service, the use of technology, diversity, and team-based approaches to organizational behavior.

Hospitality industry expert cases – leaders in the hospitality industry discuss their personal experiences, providing students with valuable industry insight and expertise.

End-of-chapter exercises that help students actively experience various aspects of the hospitality industry.

PowerPoint slides for each chapter, giving instructors a lively and colorful tool to enhance their lectures

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