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Terry Richardson 作者

Delmar Cengage Learning

译者

1996-09-04 出版日期

288 页数

USD 173.95 价格

Paperback

丛书系列

9780827371927 图书编码

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发表于2024-11-10

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Total Quality Management 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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This basic, comprehensive overview of total quality management (TQM) is designed to bridge the gap between engineering and management texts. Written in plain language, this text discusses how to tailor TQM to fit the specific needs of organizations of all types and sizes. The focus is on the principles and processes as well as the tools and techniques for continuous improvement. Patterns of change in the social and economic and political structure of the United States are identified to illustrate how individuals and organizations are applying TQM principles to increase productivity and effectiveness. ALSO AVAILABLE INSTRUCTOR SUPPLEMENTS CALL CUSTOMER SUPPORT TO ORDER Instructor's Guide, ISBN: 0-8273-8210-3

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