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Managing for Quality in the Hospitality Industry 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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John H. King 作者

Prentice Hall

译者

2005-01-23 出版日期

368 页数

USD 82.00 价格

Paperback

丛书系列

9780130945891 图书编码

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Managing for Quality in the Hospitality Industry 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Managing for Quality in the Hospitality Industry 在线电子书 pdf 下载 txt下载 epub 下载 mobi 在线电子书下载

Managing for Quality in the Hospitality Industry 在线电子书图书描述

This practical Quality Management text focuses on meeting the expectations of internal customers, external customers, and owner/investors-the backbones of any organization and its culture. Integrating theories and real-life examples to illustrate how to achieve high quality, the authors add credibility to the process by sharing their successful quality management experience in a contemporary case history - while simplifying the most important elements in managing quality in the hospitality industry.

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