OM, Second Edition, provides a streamlined introduction to the core concepts, techniques, and applications of contemporary operations management. This concise, engaging, and accessible book includes a full suite of integrated learning tools--including flashcards, cases, data sets, games, and quizzes--in a convenient and affordable package perfect for today's diverse learners. OM, Second Edition, contains updated examples featuring companies readers will know from the news, as well as additional videos, new case studies, and end-of-chapter problems, with still more new material available on the Premium Website, including five supplementary chapters for instructors who want to go further into the quantitative aspects of operations management.
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