Chapter 1 Establishing Business Relations Lesson 1 Exporter's Request for Establishment of Business Relations A Reply to the above Lesson 2 Importers Request for Establishment of Business Relations A Reply to the above Lesson 3 Self-Introduction Self-Introduction by the exporter Self-Introduction by the importer Lesson 4 Transferring Business RelationsChapter 2 Business Negotiations Lesson 5 First Enquiry (1) A Reply to the above Lesson 6 First Enquiry (2) A Reply to the above Lesson 7 A Non-Firm Offer Lesson 8 A Firm Offer Lesson 9 Counter Offers Lesson 10 A Counter Counter-Offer Lesson 11 Declining a Counter-Offer Lesson 12 Urging the Buyer to Accept the Offer Lesson 13 A Concession on PriceChapter 3 Order and Contract Lesson 14 Placing an Order at an Adjusted Price Lesson 15 Placing an Order Thanks for the above Lesson 16 Declining an Order Lesson 17 Offering a Substitute Lesson 18 Buyer's Request to Cancel the Order Lesson 19 Rejecting an Order at Old Prices Lesson 20 Accepting an Order at Old Prices Lesson 21 Sending a ContractChapter Payment Lesson 22 A Specimen of an L/C Lesson 23 Asking for Easier Payment Terms A reply to the above Lesson 24 Asking for T/T Terms Lesson 25 Asking for D/A Terms Lesson 26 Urging Establishment of L/C (Ⅰ) Lesson 27 Urging Establishment of L/C (Ⅱ) Lesson 28 Urging Establishment of L/C (Ⅲ) Lesson 29 Asking for an Amendment to the L/C Lesson 30 Asking for an Extension of L/C (Ⅰ) Buyer's Reply to the above Seller's Reply to the above Lesson 31 Asking for an Extension of L/C (Ⅱ)Chapter 5 Delivery Lesson 32 Pressing the Seller for Delivery (Ⅰ) A Reply to the above Lesson 33 Pressing the Seller for Delivery (Ⅱ) Lesson 34 Pressing the Seller for Delivery (Ⅲ) Lesson 35 Shipping Advice Sample (1) Sample (2) Lesson 36 Rejecting Partial Shipment Lesson 37 Suggesting Postponement of Shipment or Partial Shipment Lesson 38 Packing Requirement Lesson 39 Packing DescriptionChapter 6 Insurance Lesson 40 Seller's Reply to an Enquiry about Insurance Lesson 41 Asking for CFR Terms A Reply to the above Lesson 42 Asking for Insurance at the Seller's End Lesson 43 Covering Insurance for the Buyer Lesson 44 Additional insuranceChapter 7 Claim & Complaint Lesson 45 A Claim for Poor Packing A Reply to the above Lesson 46 A Claim for Non-Conformity of Quality Lesson 47 Complaints of Short Delivery Lesson 48 A Complaint of Wrong Delivery A Reply to the above Lesson 49 A Complaint of Delay in Delivery A Reply to the above Lesson 50 Settlement of a ClaimChapter 8 Agency Lesson 51 Asking for Sole Agency (Ⅰ) An Unfavorable Reply Lesson 52 Asking for Sole Agency (Ⅱ) A Favorable Reply Lesson 53 A Sole Agency AgreementAppendix Ⅰ 出口单据实例Appendix Ⅱ 练习参考答案Appendix Ⅲ 本书关键词汇索引
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