Helmut Degen, Ph.D., is a senior consultant for requirements engineering for Siemens Corporate Research, Inc. He was previously a senior user experience manager for Vodafone Global Marketing in Duesseldorf, and for the Siemens User Interface Design center in Munich (both in Germany). Helmut is member of the Usability Professional Association and the Society of Computer Science in Germany (Gesellschaft fuer Informatik).

Xiaowei Yuan, Ph.D., was head of the Siemens’ User Interface Design Center Beijing, China. In 2001, he founded Beijing ISAR User Interface Design Co. ltd, the first company that provides user research, user interface design and usability evaluation services for enterprises in China. Xiaowei is the Commissioner of the Standardization Administration of the People’s Republic of China and National Human Ergonomics Standardization Technical Committees. He also serves as an adjunct professor at Beijing University’s Industrial Design Department.

Editorial Reviews

Product Description

Significantly increase your impact on product development with tested and validated User Experience (UX) techniques

About the Book

UX Best Practices, Processes, & Techniques is a compendium of proven UX strategies, based on the real experiences of a global set of UX gurus. Each chapter focuses on specific or collections of UX practices implemented in real-world scenarios within global companies such as SAP, Siemens (Germany), Lenovo, Ping An, Tencent, Changhong (China), Intuit (US), Swiss Federal Railways (Switzerland). This definitive guide is filled with tested, validated, authentic best practices, processes, and methods for successfully implementing and integrating UX in any development initiative.

UX Best Practices, Processes, & Techniques

Features more than 20 global contributors who present cutting-edge approaches

Focuses on a unique practice or set of practices in each chapter implemented in an actual organization

Includes real-world examples that demonstrate how moving UX up front in the development cycle can improve quality in measurable ways and positively impact the bottom line

Contains techniques you can easily apply to your own development initiatives

In-depth coverage:

Integrated & Established UX Process; Utilizing IBM’s IPD Process; Becoming More User Experience Focused; UX Process with UI Widgets & Systematic Localization Capabilities; UX for Product Innovation for Medical Devices; Maintaining the Vision from Start to Finish—Front-End Solution Process; User Experience & Agile Development; Design Thinking; UX Targets & UX Priorities; UX Brief; UX Prototyping; UX Patterns; UX KPIs for Product Improvements; Setting Up & Sustaining User Experience’s Impact