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Profiting from Teleservices 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Day, Charles E. 作者

McGraw-Hill Professional

譯者

2000-4 出版日期

516 頁數

$ 81.30 價格

叢書系列

9780070164307 圖書編碼

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發表於2024-12-26

Profiting from Teleservices 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

Profiting from Teleservices 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

Profiting from Teleservices 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Profiting from Teleservices 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

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Optimize call center technologies and boost your bottom line. Open up new sales opportunities and improve customer service with today's newest teleservice technologies! "Call Center Operations: Profiting from Teleservices," by Charles E. Day, puts at your fingertips everything you need to understand computer telephony integration...assess available methodologies...and pick the ones right for your business needs. This hands-on guide covers all the angles: management and marketing issues such as business-to-business and business-to-consumer campaigns, facility and people resources, and call center organization; network architectures, including ISDN; PBX/ACD functionality; local, long distance and cable providers; and more; automatic and predictive dialing...client server technology...GUIs and legacy hosts; call center software packages and systems; workload management, forecasting and staff schedule modeling and much, much more!

Profiting from Teleservices 在線電子書下載 mobi epub pdf txt 在線電子書下載

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