The Customer Service Training Tool Kit 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024


The Customer Service Training Tool Kit

简体网页||繁体网页
Val GeeJeff Gee 作者
McGraw-Hill Trade
译者
2000-1 出版日期
365 页数
$ 135.60 价格
HRD
丛书系列
9780079137739 图书编码

The Customer Service Training Tool Kit 在线电子书 图书标签:  


喜欢 The Customer Service Training Tool Kit 在线电子书 的读者还喜欢




点击这里下载
    

想要找书就要到 图书目录大全
立刻按 ctrl+D收藏本页
你会得到大惊喜!!

发表于2024-11-10


The Customer Service Training Tool Kit 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

The Customer Service Training Tool Kit 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

The Customer Service Training Tool Kit 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024



The Customer Service Training Tool Kit 在线电子书 用户评价

评分

评分

评分

评分

评分

The Customer Service Training Tool Kit 在线电子书 著者简介


The Customer Service Training Tool Kit 在线电子书 图书目录


The Customer Service Training Tool Kit 在线电子书 pdf 下载 txt下载 epub 下载 mobi 在线电子书下载

The Customer Service Training Tool Kit 在线电子书 图书描述

Train your staff to provide great customer service in every situation! Now, with the help of these fun, motivational training activities, you can design and deliver a state-of-the-art customer service training program in a fraction of the time it would take to develop a program from scratch. This comprehensive tool kit contains 60 ready-to-use activities that can be used 'as is' in short sessions of less than an hour or combined to create longer programs that you can tailor to the specific needs of your frontline employees. All of the activities - which range from provocative role-playing exercises to intriguing 'What Would You Do In This Situation?' questionnaires - have been tested and proven highly effective in developing positive attitudes and customer-friendly behavior in service employees. What's more, participants in these sessions tend to enjoy them and look forward to them as they learn to: revitalize their energy on 'bad days'; listen to customers with an open mind; bring empathy to all customer encounters; overcome barriers that inhibit problem solving; use words that inspire trust and confidence; pacify unhappy customers; end a conversation gracefully; find 'win-win' solutions to all kinds of problems; and, much, much more! Filled with reproducible participant handouts, worksheets, questionnaires, and overhead masters, this one-of-kind tool kit will help you put together a superb customer service training program with a minimum of effort.

The Customer Service Training Tool Kit 在线电子书 下载 mobi epub pdf txt 在线电子书下载

想要找书就要到 图书目录大全
立刻按 ctrl+D收藏本页
你会得到大惊喜!!

The Customer Service Training Tool Kit 在线电子书 读后感

评分

评分

评分

评分

评分

类似图书 点击查看全场最低价

The Customer Service Training Tool Kit 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024


分享链接





The Customer Service Training Tool Kit 在线电子书 相关图书




本站所有内容均为互联网搜索引擎提供的公开搜索信息,本站不存储任何数据与内容,任何内容与数据均与本站无关,如有需要请联系相关搜索引擎包括但不限于百度google,bing,sogou

友情链接

© 2024 book.wenda123.org All Rights Reserved. 图书目录大全 版权所有