The definitive configuration reference and field guide for Cisco CallManager and Unity Presents step-by-step configuration instruction for critical CallManager features Details step-by-step instructions for common Unity tasks Features a complete and detailed CallManager and Unity system administrator reference guide Describes how to use CallManager and Unity to deliver feature-rich, unique Cisco IP Telephony environmentsConfiguring CallManager and Unity: A Step-by-Step Guide provides IP Telephony system engineers and administrators with tested methods for configuring and deploying Cisco CallManager and Unity they can use in the field. It helps readers integrate these solutions, resulting in more robust and feature-rich deployments of Cisco CallManager and Unity.This book focuses on the configuration issues associated with CallManager and Unity deployments, while ensuring that readers understand the technologies they are deploying. Tasks are organized in the order they would naturally be performed in the field. Additionally, the book is unique because it helps readers not only configure CallManager and Unity but describes how features can be leveraged to create more feature-rich environments. A complete administration interface reference guide includes every screen in CallManager and Unity and explains each field within these screens. The book is a timesaving tool that helps system engineers and administrators efficiently perform common - and sometimes complicated - configuration tasks. Configuring CallManager and Unity: A Step-by-Step Guide shows readers how to complete many of the common tasks and some not-so-common tasks performed within a Cisco IP Telephony environment.