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Gamble, Paul R./ Blackwell, John 作者

Kogan Page Ltd

译者

2002-1 出版日期

226 页数

29.95 价格

Pap

丛书系列

9780749436490 图书编码

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发表于2024-11-25

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Knowledge Management 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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All organizations are awash with knowledge, but much of that knowledge cannot be accessed or used. Indeed, in some cases, much of that knowledge is not even visible since other members of the organization, or its customers, are not aware of its existence. Knowledge management can be defined as identifying, organizing, transferring and using the information and knowledge, both personal and institutional, within an organization to support its strategic objectives. This guide sets out to show readers how to do so. It explains why knowledge should be managed, shows best and worst practices, reveals new HRM strategies, and offers decision models and tools. The author also covers cultural differences in learning styles, the role of technologies, content management, customer value management and the role of the CKO.

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