Juran on Quality by Design 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Juran, J. M. 作者

Simon & Schuster

译者

1992-5 出版日期

538 页数

522.00元价格

HRD

丛书系列

9780029166833 图书编码

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发表于2024-11-08

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Juran on Quality by Design 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Building on the experiences of scores of companies and hundreds of managers, J.M. Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy -- service, manufacturing, and support, he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality. Quality, according to Juran, has become a prerequisite for business success. He cites the loss of market share, failure of products, and waste as results of poor quality planning. Juran provides a set of universal steps which can be used in the basic managerial process to establish quality goals, identify customers, determine customer needs, provide measurement, and develop process features and controls to improve business tactics. The author gives new emphasis to setting quality goals, planning in "multifunctional" processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations.

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