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I Know It When I See It 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Guaspari, John 作者

Lightning Source Inc

译者

2004-12 出版日期

96 页数

$ 11.24 价格

Pap

丛书系列

9780814473931 图书编码

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I Know It When I See It 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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I Know It When I See It 在线电子书图书描述

The secret to the success of I Know It When I See It lies in its stylish delivery of a serious theme. A succinct and intriguing business fable, it tells the story of "Punctuation, Inc." and provides a simple message about quality -- that it's the customer who defines it. The story shows how businesspeople who pay close attention to what kind of quality their customers want, will also find just what their company wants -- success and big profits. This new paperback edition features the delightful illustrations that helped make the German translation a huge hit. Kenneth Blanchard, co-author of The One Minute Manager said "Anyone who reads it without coming to a significant-- almost gut level-- understanding of what quality really is ought to get a one minute reprimand."

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