Customer Relationship Management in Electronic Markets 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024


Customer Relationship Management in Electronic Markets

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Iyer, Gopalkrishnan R. (EDT)/ Bejou, David (EDT) 作者
Haworth Pr Inc
譯者
2004-4 出版日期
113 頁數
$ 67.74 價格
Pap
叢書系列
9780789019455 圖書編碼

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Customer Relationship Management in Electronic Markets 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

Customer Relationship Management in Electronic Markets 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

Customer Relationship Management in Electronic Markets 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024



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Customer Relationship Management in Electronic Markets 在線電子書 著者簡介


Customer Relationship Management in Electronic Markets 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

Customer Relationship Management in Electronic Markets 在線電子書 圖書描述

Edited by two experts in the fields of business and marketing, Customer Relationship Management in Electronic Markets is designed to help build Internet relationships that lead to customer retention and long-term loyalty. This title will help to offer customers the benefits they seek in the virtual marketplace and serve their best interests. Examining Web sites, e-mail, data mining, and other technology, this valuable tool can help attract and keep the customers who will be the most profitable for your. Despite many predictions that electronic marketing would create high profits for lower costs, many businesses have been discouraged by low yields due to ineffectual methods of obtaining and maintaining customers. Customer Relationship Management in Electronic Markets provides multiple frameworks, strategies, and techniques around which to organize electronic marketing plans. It describes how to calculate trends, predict customer loss and gain, and prevent dissolution through analysis of the customer's ever-changing needs. This volume also utilizes examples of real successful companies that have used the Internet to the fullest extent, like Staples, Dell, and Amazon.com. Customer Relationship Management in Electronic Markets is an excellent resource for individuals engaged in any aspect of business relationships, from customer service managers, consultants and corporate trainers in marketing, to owners of major corporations, online businesses and entrepreneurs, and students in the field.

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