Service at it's Best 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024


Service at it's Best

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Sanders, Edward E./ Paz, Paul/ Wilkinson, Ron 作者
Prentice Hall
译者
2001-11 出版日期
199 页数
$ 94.47 价格
Pap
丛书系列
9780130926265 图书编码

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发表于2024-11-13


Service at it's Best 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

Service at it's Best 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

Service at it's Best 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024



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For undergraduate Hospitality/Travel/Tourism courses that focus on waiter/waitress training and service of food. Ideal as a competency-based training guide or simply as a reference manual for specific service questions, this all-inclusive book explains the key aspects and responsibilities of today's food servers. It contains broad and in-depth coverage on everything a good waiter or waitress will need to know to be successful in this very competitive and dynamic profession--from restaurant industry statistics to how tips are calculated, the importance of poise and posture, the use of place settings, menu knowledge, the presentation of wine, recognizing the nonverbal cues and prompts of guests, understanding guest paging systems and touch-screen terminals, handling complaints, and much more. Self-contained chapters flow in a logical sequence and establish a step-by-step procedure for understanding and learning appropriate server skills.

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