Quality Service 在線電子書 圖書標籤:
發表於2024-11-13
Quality Service 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024
For courses in Customer Service, Hospitality Management, and Travel and Tourism. A must-read for all practicing and future hospitality managers, this text serves as a step-by-step guide to providing high-quality customer service. It applies to the entire spectrum of hospitality, including restaurants, hotels, clubs, theme parks, travel, and tourism, and includes as many examples from the various sectors of the industry as possible. These examples-along with numerous exercises and a multitude of figures- are what make this text directly applicable to the real world of hospitality.
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Quality Service 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024