THE PURPOSE of a course in production/operations management is to pro-
vide you with an insight into how production is brought about. And that is
the purpose of this book. It has been designed to portray the conditions
under which production takes place and the part managers and workers
play in effecting production.
The book will also call your attention to many of the problems faced by
managers and to the merits of the different courses of action that are open
to them. Emphasis is put on managers as decision makers who continually
face alternatives, each having certain advantages, yet at the same time
having disadvantages.
This book supplies descriptive material to provide you with the back-
ground necessary for understanding the concepts and appreciating the
managerial problems presented. Quantitative materials and problems are
introduced frequently. These follow the trend in the last several years
toward quantifying more and more of the areas of decision making in
production and operations management. These problems are confined to
small ones of the kind that can be presented and solved in the text. Diffi-
cult mathematical calculations have been avoided.
There may be times when you will wish for a definite answer and
recommendation in some matter, and find none in the text. This may not
be fully satisfying, yet this is how it often is in the real world. If you fly,
you generally arrive at your destination quickly, but you don t See the
countryside. If you drive on the superhighway, you go more slowly and see
more. And if you go on the back roads, you go still more slowly and
see much more. Which is best? The answer depends on what you want.
The text frequently points out the good and bad things about alternative
actions without categorically choosing one as best.
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