Freedom from Command & Control 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Seddon, John 作者

Productivity Press

譯者

2005-8 出版日期

238 頁數

401.00元價格

Paperback

叢書系列

9781563273278 圖書編碼

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發表於2024-11-10

Freedom from Command & Control 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

Freedom from Command & Control 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

Freedom from Command & Control 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Freedom from Command & Control 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

Freedom from Command & Control 在線電子書圖書描述

"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers."

An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers who are detached from employees and remote from operations. He demonstrates that decision-making based on purpose-related measures (such as putting customers first and improving services) can help managers reconnect with operations, see waste, and exploit opportunities for improvement. Through extensive case material, he differentiates between command and control and systems thinking and illustrates how the latter leads to improved service, revenues, and staff morale. He also posits that the service industry is fundamentally different from manufacturing, and shows how Toyota production principles must be transformed for application in service organizations.

Freedom from Command & Control 在線電子書下載 mobi epub pdf txt 在線電子書下載

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