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Vallen, Gary K./ Vallen, Jerome J. 作者

译者

2008-3 出版日期

624 页数

$ 123.60 价格

丛书系列

9780132059671 图书编码

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发表于2024-11-27

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Check-in; Check Out 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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For courses in Hotel Management, Front-Office Management, Hotel Operations and Introduction to Hotels. Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.

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