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Freedom from Command and Control: A Better Way to Make the Work Work 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

Freedom from Command and Control: A Better Way to Make the Work Work
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簡體網頁||繁體網頁
Seddon, John 作者
Vanguard Consulting Ltd
譯者
2003 出版日期
300 頁數
0 價格
Paperback
叢書系列
9780954618308 圖書編碼

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發表於2024-11-17

Freedom from Command and Control: A Better Way to Make the Work Work 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

Freedom from Command and Control: A Better Way to Make the Work Work 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

Freedom from Command and Control: A Better Way to Make the Work Work 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024


Freedom from Command and Control: A Better Way to Make the Work Work 在線電子書 用戶評價

評分☆☆☆☆☆

Anyone in the service industry should read this book to understand why most of the "measures" that we use to try to improve service levels actually reduce them.

評分☆☆☆☆☆

Anyone in the service industry should read this book to understand why most of the "measures" that we use to try to improve service levels actually reduce them.

評分☆☆☆☆☆

Anyone in the service industry should read this book to understand why most of the "measures" that we use to try to improve service levels actually reduce them.

評分☆☆☆☆☆

Anyone in the service industry should read this book to understand why most of the "measures" that we use to try to improve service levels actually reduce them.

評分☆☆☆☆☆

Anyone in the service industry should read this book to understand why most of the "measures" that we use to try to improve service levels actually reduce them.

Freedom from Command and Control: A Better Way to Make the Work Work 在線電子書 著者簡介

Freedom from Command and Control: A Better Way to Make the Work Work 在線電子書 著者簡介

Freedom from Command and Control: A Better Way to Make the Work Work 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

Freedom from Command and Control: A Better Way to Make the Work Work 在線電子書 圖書描述

This is a management book that challenges convention and aims to appeal to a wide target audience. Seddon argues that while many commentators acknowledge command and control is failing us, no one provides an alternative. His contention is the alternative can only be understood when you see the failings of command and control by taking the better - systems - view. There is little in the book that you would find in a normal management curriculum. Seddon is scathing and controversial about leadership theorists, maintaining that leadership is being able to talk about how the work works with the people who do it. The book provides practical advice and examples of how to put this into place. Packed with illustrations of the unintended consequences of command and control thinking, you will be amazed that management of our organizations should be so appalling. You will see how customer service is poor and carries high costs and that changing the way the work is designed and managed will result in lower costs and better service. But, as Seddon points out, these are things managers cannot "see" from their current position. Managers don't know what they don't know. Seddon's case is that taking this view teaches managers to change their thinking, and he shows how the very observations they make when understanding what he calls "the what and why of current performance as a system" become the building blocks of the systems solution. And also illustrates the solutions for the cases he uses.

Freedom from Command and Control: A Better Way to Make the Work Work 在線電子書 下載 mobi epub pdf txt 在線電子書下載
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Freedom from Command and Control: A Better Way to Make the Work Work 在線電子書 讀後感

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Freedom from Command and Control: A Better Way to Make the Work Work 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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