The Loyalty Effect 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Frederick F. Reichheld 作者

Harvard Business School Press

译者

2001-09-15 出版日期

323 页数

USD 16.95 价格

Paperback

丛书系列

9781578516872 图书编码

The Loyalty Effect 在线电子书图书标签: 管理 loyalty CRM

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The Loyalty Effect 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

The Loyalty Effect 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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年代有点久远，但是理念一样可以复制！

评分☆☆☆☆☆

年代有点久远，但是理念一样可以复制！

评分☆☆☆☆☆

年代有点久远，但是理念一样可以复制！

评分☆☆☆☆☆

年代有点久远，但是理念一样可以复制！

评分☆☆☆☆☆

年代有点久远，但是理念一样可以复制！

The Loyalty Effect 在线电子书著者简介

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The Loyalty Effect 在线电子书图书描述

The business world seems to have given up on loyalty: many major corporations now lose-and have to replace-half their customers in five years, half their employees in four, and half their investors in less than one. Fred Reichheld's national bestseller The Loyalty Effect shows why companies that ignore these skyrocketing defections face a dismal future of low growth, weak profits, and shortened life expectancy. Reichheld demonstrates the power of loyalty-based management as a highly profitable alternative to the economics of perpetual churn. He makes a powerful economic case for loyalty-and takes you through the numbers to prove it. His startling conclusion: Even a small improvement in customer retention can double profits in your company. The Loyalty Effect will change the way you think about loyalty, profits, and the nature of business.

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