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Itil Service Delivery 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Office of Government Commerce 作者

Stationery Office

译者

2001-05-30 出版日期

0 页数

USD 290.00 价格

Hardcover

丛书系列

9780113308934 图书编码

Itil Service Delivery 在线电子书图书标签: ITIL IT

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发表于2024-11-28

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Itil Service Delivery 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Itil Service Delivery 在线电子书图书描述

This publication is the second element in the new ITIL Infrastructure Library, it covers aspects that service providers must take into consideration. Issues covered include: service level management; financial management for IT services; IT service continuity management; availability management contingency planning and capacity management. Each component of service delivery is discussed separately in the book. The purpose of this text is to show the links and the principal relationships between all the service management and other infrastructure management processes. It is the sister publication to service support which was published in 2000.

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