IT Service Management 在线电子书 图书标签:
发表于2024-11-23
IT Service Management 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024
An introduction to IT service management as well as an introduction to the books in the IT infrastructure library, this manual also serves as a test preparation guide to the Foundation Certificate exam on IT service management. Based on the latest edition of the ITIL books on service support and service delivery, the text encourages discussion and comparison of best practices based on IT managers' own experiences.
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IT Service Management 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024