What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2025

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Scott McKain 作者

2005-08-01 (2005年8月1日)

译者

2005年08月出版日期

195 页页数

96.00 价格

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丛书系列

9780785211983 图书编码

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What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2025

What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2025

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What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients 在线电子书著者简介

What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients 在线电子书图书目录

What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients 在线电子书 pdf 下载 txt下载 epub 下载 mobi 在线电子书下载

What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients 在线电子书图书描述

Scott McKain's experience as vice chairman of a rapidly growing $100 million organization, and his client relationships with the world's leading organizations, have convinced him that there is a stunning difference between what customers want and what most organizations offer. This widening gulf creates dissatisfaction, distrust, and-worst of all for any business-disloyalty.

What customers really want today is a superior client experience. Sure, they want good service, a good product, and a good price. But what creates client loyalty is the connection created by organizations through the use of these elements along with personalization, differentiation, and emotion.

length: (cm)23.9 　　　　　　　　　　　　　 width:(cm)16.1

What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients 在线电子书下载 mobi epub pdf txt 在线电子书下载

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