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Superior Customer Service 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Dan Blacharski 作者

Atlantic Publishing Company

译者

2006-07-15 出版日期

282 页数

USD 19.95 价格

Paperback

丛书系列

9780910627528 图书编码

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发表于2024-11-28

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Superior Customer Service 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Superior Customer Service 在线电子书图书描述

Many stores and service businesses offer the same products at similar prices, so why do some succeed and others fail? Superior customer service is the answer. In today's competitive environment, customers can check the price of an item in seconds on the Internet, and place an order for the lowest price. There has to be a reason to come back to your establishment -- unique customer service is the key. This new book details how to care for customers and how to make superior service happen, and keep customers coming back to your store or Web site. You will learn practical and innovative tips and tricks that are easy to implement and can be applied immediately. This book is a ready-made, in-house training workshop and step-by-step manual for creating superior customer service. Learn from successful companies what works and what doesn't to help keep customers racing back to your business.

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