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The Tao of Loyalty 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Rao, Ajit 编作者

Sage Pubns

译者

2006-11 出版日期

258 页数

$ 38.42 价格

Pap

丛书系列

9780761935544 图书编码

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The Tao of Loyalty 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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The Tao of Loyalty 在线电子书 pdf 下载 txt下载 epub 下载 mobi 在线电子书下载

The Tao of Loyalty 在线电子书图书描述

In today's business environment, people, rather than products, technology and processes, are increasingly becoming the crucial factor in differentiating profitable organizations from those that are not. It is therefore important to understand employee commitment and loyalty in organizations. This book begins by defining loyalty, the types of loyalty (emotional and behavioural) and how these can be measured and interpreted. The author discusses the potency of combining the two types of loyalty to segment employees into different categories which can then yield loyalty rankings. He goes on to discuss the elements that can be tweaked and managed and which impact on the loyalty scores of an employee. This book concludes with the processes involved in building accountability in order to ensure that everyone in the organization is aligned to, and expends energy in, building employee loyalty.

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