Managing Conflict with Peers 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Cartwright, Talula 作者

Center for Creative Leadership

譯者

2003-9 出版日期

31 頁數

$ 11.95 價格

Pap

叢書系列

9781882197743 圖書編碼

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發表於2024-09-19

Managing Conflict with Peers 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

Managing Conflict with Peers 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

Managing Conflict with Peers 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Managing Conflict with Peers 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

Managing Conflict with Peers 在線電子書圖書描述

A great many peer conflicts arise from incompatible goals or from different views on how a task should be accomplished. With honest dialogue these kinds of conflicts can usually be resolved. But other peer conflicts are more troublesome because they involve personal values, office politics and power, and emotional reactions.

To resolve these more difficult peer conflicts, managers should examine three key issues that can cause such clashes and also influence their outcome. One, they should assess their emotional “hot buttons” that trigger ineffective behaviors and make conflict difficult to manage. Two, they should examine their personal values and how those might conflict with what their peers find important. Finally, they should assess their power in the organization—which can be related to position, influence, expertise, or some other factor—and learn how to use it to manage conflicts.

Navigating these issues won’t rid an organization of conflict among peers. But by paying attention to them managers can build effective relationships that will survive these inevitable conflicts and bolster their ability to achieve organizational goals.

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