What’s the Secret?

What’s the Secret? pdf epub mobi txt 电子书 下载 2025

出版者:
作者:John R. DiJulius
出品人:
页数:336
译者:
出版时间:2008-5
价格:237.00元
装帧:
isbn号码:9780470196120
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What's the Secrets? gives you an inside look at the world-class customer service strategies at today?s some of today?s best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the world?s best customer service providers.

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