Upstream 在线电子书 图书标签: 思维 英文原版 精英日课 万维钢精英日课 解决问题 Kindle 英文 万维钢推荐
发表于2024-11-22
Upstream 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024
上游思维,如果你个人或者团队经常忙于救火,这本书会很有价值。作者DAN HEATH高产且高质,看他的第一本书是十年前。
评分精英日课第四季第一本,done!
评分从源头上阻止问题的发生(upstream)比事发后再处理(downstream)更有效。虽然很多问题难以预见,但发生后应有效思考如何避免类似问题再次发生,这也是一种upstream思维。after all, an ounce of prevention is better than a pound of cure.
评分上医治未病在中国是显而易见的高明,而希思兄弟的弟弟Dan heath的新书upstream说的确如何使其可度量,毕竟未发之事可以说只是臆想,如何度量,如何形成可持续性的系统。这也许就是西方哲学实在论的思维方式的优越性吧!
评分从源头上阻止问题的发生(upstream)比事发后再处理(downstream)更有效。虽然很多问题难以预见,但发生后应有效思考如何避免类似问题再次发生,这也是一种upstream思维。after all, an ounce of prevention is better than a pound of cure.
Dan Heath and his brother, Chip, have written four New York Times bestselling books: Made to Stick, Switch, Decisive, and The Power of Moments. Heath is a senior fellow at Duke University’s CASE center, which supports entrepreneurs fighting for social good. He lives in Durham, North Carolina. The Heath brothers’ books have sold more than three million copies worldwide and have been translated into thirty-three languages.
New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers.
So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention?
Upstream probes the psychological forces that push us downstream—including “problem blindness,” which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented twenty million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop out—as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation’s culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emerge—and forward-deploying its ambulances to stand by in those areas.
Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we’ve forgotten that we can fix them?
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Upstream 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024