It takes more than just brains, hard work, and the correct protocol for exchanging business cards to get ahead in business or in life. This book is about that additional, hidden element, what Dr. Rob Yeung calls "Emotional Intelligence," or "EQ."
This books will help you get to know your own emotions, learn to control them, and become self-directed, resilient, and success-oriented. Emotional Intelligence is about finding out what makes other people tick, and how you can use that knowledge to help yourself on both a small-scale ( interpersonal savvy ) and a large scale ( organizational savvy ).
This book fills in the space between hard work and a good handshake.
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