The hardest part of managing employees is finding a balance between being their friend, being a leader, and being their boss. No matter what industry you are in, as a manager there are bound to be tricky conversations that you must have with your employees. This exact and easy reader's guide shows people what to say and how to say it. Topics that are covered include questions to spark conversations in interviews; confronting drugs, alcohol or violence in the workplace; tackling harassment and hygiene, and many more.
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