马库斯·白金汉领导了盖洛普公司长达20年的研究,旨在识别优秀经理和良好工作环境的核心特征。他是盖洛普领导术学院的高级讲师。
柯特·科夫曼在全球范围领导盖洛普工作环境评测和管理项目。他经常就如何建立高效率和顾客至上的工作环境为客户公司提供咨询。
The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
有一只蝎子想过池塘,但是不会游泳。 于是它对青蛙央求到:“青蛙先生,你能驮着我过池塘吗?” 青蛙想了想说,“我必须拒绝,因为你可能会在我游泳的时候蜇我。” 蝎子反问,“我为什么要那么做呢,对我一点好处也没有,因为你死了我就会淹死”。 于是,青蛙就驮上了蝎子。 快...
评分这本书对我来说至少有两点启发,在工作岗位选择时,通过哪些因素和指标判断出公司的『好坏』,以及,在考虑个人发展时,如何发挥个人独特的优势获得更快的成长。 在对很多复杂问题进行分析的时候,很容易混淆哪些是现象,哪些是根本和原因。 拿最近工作上遇到的问题来举例,某...
评分基本就是围绕12个问题展开的 1.我知道对我的工作要求吗? 2.我有做好我的工作所需要的材料和设备吗? 3.在工作中,我每天都有机会做我最擅长做的事吗? 4.在过去的七天里,我因工作出色而受到表扬吗? 5.我觉得我的主管或同事关心我的个人情况吗? 6.工作单位有人鼓励我...
评分基本就是围绕12个问题展开的 1.我知道对我的工作要求吗? 2.我有做好我的工作所需要的材料和设备吗? 3.在工作中,我每天都有机会做我最擅长做的事吗? 4.在过去的七天里,我因工作出色而受到表扬吗? 5.我觉得我的主管或同事关心我的个人情况吗? 6.工作单位有人鼓励我...
评分如何做好一个中层,注重人的天性,注重结果
评分Break all rules
评分有不错和创意的理念,只是实践难。
评分据说是管理入门经典。conventional wisdom有四条做法,however,great managers却有另外的对应四条做法。12个最重要的管理测评问题。一个核心:将每个员工区别对待(人尽其才,而不是试图改进缺点)
评分美国导师在研讨会课推荐的 还有关于此书的作业 挑选随意的一章写5页感想 我选的是 select talent. 还没有读完,断断续续挑着读,感觉浅显易懂,基本上全是大白话。
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