First, Break All the Rules

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马库斯·白金汉领导了盖洛普公司长达20年的研究,旨在识别优秀经理和良好工作环境的核心特征。他是盖洛普领导术学院的高级讲师。

柯特·科夫曼在全球范围领导盖洛普工作环境评测和管理项目。他经常就如何建立高效率和顾客至上的工作环境为客户公司提供咨询。

出版者:Simon & Schuster Ltd
作者:Marcus Buckingham
出品人:
页数:270
译者:
出版时间:1999-5-5
价格:GBP 18.99
装帧:Hardcover
isbn号码:9780684852867
丛书系列:
图书标签:
  • 管理 
  • 商业 
  • 人力管理 
  • 个人提升 
  • 创新 
  • 创业 
  • 英语 
  • 职业 
  •  
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The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.

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【经典摘要】 1. 优秀经理的两大信念:一是人的本性难移,不能强迫员工用完全相同的方式做一件工作;二是公司或组织生存的唯一目的是业绩,即能为内部或外部顾客带来益处的结果。经理的基本职责不是帮助员工成长,也不是创造一个环境让每一个人感到不凡额特殊,而是在于推动...

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有一只蝎子想过池塘,但是不会游泳。 于是它对青蛙央求到:“青蛙先生,你能驮着我过池塘吗?” 青蛙想了想说,“我必须拒绝,因为你可能会在我游泳的时候蜇我。” 蝎子反问,“我为什么要那么做呢,对我一点好处也没有,因为你死了我就会淹死”。 于是,青蛙就驮上了蝎子。 快...  

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这本书使我们脱离了一个误区,就是要发挥自己的优势而非改正自己的缺点,我们从小就被灌输有错误要改正,要不断弥补自己的不足,而根据该书的理论,每个人的“过滤器”都是一定的而且是从幼年形成的,这些已经形成了难以改变的高速公路。所以我们每个人应尽力发现优势发挥优势。  

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来自盖洛普的众多调查数据,使这本书血肉丰满,且立意高远。三年后的今天,尽管外版经管书不断引进,包括德鲁克等大师之作,但这本书依然有顽强的市场生命力--虽然在普通书店里,它早已难觅踪影。 而事实上,它的后续之作〈现在,确定你的优势〉,同样精彩: 以下是我当年...  

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从小所学到的就是:克服弱点,人是可以不断改正的。 但实际上,改变可能会有,但真正的本质是不会改的,改的只是表面,实质是不会变的。 书中翻译的“才干”,我个人更愿意理解为“天分”,人人都有天分,即使是做清洁的阿姨也一样,不同的人做的效果也是不一样的。怎样在工作...  

用户评价

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美国导师在研讨会课推荐的 还有关于此书的作业 挑选随意的一章写5页感想 我选的是 select talent. 还没有读完,断断续续挑着读,感觉浅显易懂,基本上全是大白话。

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美国搬家几次 一直留着这一本

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有不错和创意的理念,只是实践难。

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有不错和创意的理念,只是实践难。

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改变我们固有的想法是多么重要,特别是对每个人如何去管理的问题,我们的太多想法是愚蠢的!为什么不去读这本书。很高兴看到中文版上市,希望每个人都可以从书中得到启发!

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