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Measuring and Improving Patient Satisfaction 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Shelton, Patrick J. 作者

Jones & Bartlett Pub

译者

2000-1 出版日期

510 页数

$ 188.65 价格

HRD

丛书系列

9780834210745 图书编码

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Measuring and Improving Patient Satisfaction 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Measuring and Improving Patient Satisfaction provides a detailed "how-to" approach to establishing an effective patient satisfaction measurement program. The reader learns how to measure patient satisfaction and act upon the information obtained from patient satisfaction surveys. The book is based on the author's own experience in creating and implementing a patient satisfaction measurement program for the Med-Partners Friendly Hills Health Network in Southern California.

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