Michael Mercer, Ph.D., is a developer of pre-employment tests, business psychologist, author and speaker. He is founder and president of both The Mercer Group, Inc. & Mercer Systems, Inc. based in Barrington, Illinois, U.S.A. Dr. Mercer provides organizations with his expertise in + creating customized Hire the Best & Avoid the Rest methods + delivering exciting keynotes, speeches, management retreats & seminars + leadership & secrets of leaders + how to lead highly profitable organizational change + profit improvement techniques + motivational speaker + teamwork & teambuilding Dr. Mercer developed 2 pre-employment tests used by companies to help them select superstar employees who are profitable and productive: + Behavior ForecasterTM Test + Abilities ForecasterTM Test Dr. Mercer authored 5 important management books: + Hire the Best & Avoid the Rest + Absolutely Fabulous Organizational Change: Strategies for Success from America's Best-Run Companies + How Winners Do It: High Impact People Skills for Your Career Success + Spontaneous OptimismTM: Proven Strategies for Health, Prosperity & Happiness + Turning Your Human Resources Department into a Profit CenterTM

How Winners Do It provides a wealth of practical guidelines and office-tested strategies you can put to immediate use to reach the top of your profession. In straightforward, no-nonsense language Mercer spells out how to develop and improve the interpersonal and communication skills you need to survive and prosper in today's meaner and leaner work environment. Here's just a sample of what this comprehensive guide contains:. Powerful methods for persuading and influencing people to follow your suggestions; surefire negotiating tactics, including how to get people in the habit of agreeing with you, two steps to overcome resistance, and the one word winners should never use in a negotiation; six proven methods for quickly making a great impression on practically anyone; field-tested pointers on how to use "showmanship" to your advantage, including smart ways to publicize your successes without turning people off; the secrets of delivering dynamic presentations to any size audience, including the three DOs of first-rate presentations, how to handle hard-to-please audience members, and how to create visual aids that stand out; a five-step plan for conducting highly productive meetings; techniques that drastically cut the time and effort you spend writing reports, memos, and other forms of business communication; and much more. Based on dozens of interviews with a wide variety of successful business leaders, the guide shows you not just what to do to reach the top, but also how to avoid the career-busting moves that can threaten your success and your livelihood. "Must" reading for anyone wishing to soar to new heights of professional success, this important book is an eye-opening, on-the-job survival guide for our time.

Dr. Michael Mercer did innovative research to identify exactly what high-achievers do. And he formulated his findings into immediately useful techniques you can put into action to vastly improve your work and personal life. In this lively, readily useful book, you will learn: + 6 high impact people skills that separate high-achievers from underachievers + 1 quick way to make a fantastic impression on practically anyone you meet + 2-step method used by the world s best negotiators, persuaders, & salespeople + 4 types of people: plus how to get-along-with & impress each type + 1 ultimate principle reveals how to make people comfortable with you and like you + 5 tips for conducting highly productive meetings + 8 techniques you can use to quickly prepare a knock-your-socks-off presentation + 4 ways to write outstanding memos, letters, & reports faster than you ever did before