Service Encounters 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Amy Hanser 作者

Stanford University Press

譯者

2008-2-6 出版日期

256 頁數

USD 19.95 價格

Paperback

叢書系列

9780804758376 圖書編碼

Service Encounters 在線電子書圖書標籤: 社會學海外中國研究服務業社會問題當代中國人類學 society 階級（關係型互動）

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發表於2024-05-12

Service Encounters 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

Service Encounters 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

Service Encounters 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

Service Encounters 在線電子書用戶評價

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Isaac的解讀更有意思：這是用布迪厄迴答布洛維的問題。

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all about labor

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是個好作傢

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Amy的語言優勢和細緻的人類學研究得到瞭紮實地體現。怪不得她的博士論文獲得2006 ASA 最佳博士論文大奬。很細心做、很用心寫的書。通過在哈爾濱三個不同類型消費場所的櫃颱“實踐”，她提齣class distinction是如何在櫃颱、通過消費者和銷售人員的麵對麵溝通、交流得以play out的。很有意思！

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是個好作傢

Service Encounters 在線電子書著者簡介

Amy Hanser (PhD in Sociology, UC Berkeley) is Assistant Professor of Sociology at the University of British Columbia. She has published articles and a book, Service Encounters (Stanford 2008), on service work, consumption, and inequality in urban China. Her current research projects include study of consumer rights' discourse in China, of North American media portrayals of China-made products, and of street markets and street vendors in urban China.

Service Encounters 在線電子書著者簡介

Service Encounters 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

Service Encounters 在線電子書圖書描述

This lively study explores how social and economic changes to Chinese society create new cultural values and forms of inequality. Amy Hanser examines changes to a particular set of jobs—service work, in this case salesclerk work—and the nature of the social interactions involved. It argues that a new "structure of entitlement," which makes elite groups feel more entitled to public forms of respect and social esteem, is constructed in settings like new, luxury department stores. The book not only shows how this change involves increasingly unequal relations between clerks and customers, but also demonstrates how marketplaces have become sites where social differences—and inequalities—are recognized and justified. The study's importance lies in its attention to ethnographic detail, its application of cultural theories of inequality to China, and its contribution to our understanding of contemporary China. Unlike other studies of inequality in urban China, this book takes a unique setting—the marketplace and the interactions between customers and salespeople—and a unique approach—the author herself worked as a salesclerk in three settings.

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Service Encounters 在線電子書讀後感

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摘要：售货员之间存在鄙视链吗？《Service Encounters》回答了这一问题。它通过描写哈尔滨国营百货、外企私营百货和地下街这三种不同营销场域中销售员的服务风格差异，向我们展示出营销鄙视链是如何在售货员与顾客的互动服务中形成的，同时也从文化互动的角度提供给我们观看当...

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In Service Encounters, Hanser provides a rich and nuanced ethnographic account of retail sectors in urban Northeast China. Through a close examination of the services and consumption that took place in three radically different Chinese retails stores, Hans...

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