10 Steps to Successful Customer Service

10 Steps to Successful Customer Service pdf epub mobi txt 电子书 下载 2025

出版者:American Society for Training & Development
作者:Maxine Kamin
出品人:
页数:192
译者:
出版时间:2010-2-1
价格:USD 19.95
装帧:Paperback
isbn号码:9781562865900
丛书系列:
图书标签:
  • Service 
  • Customer 
  •  
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10 Steps to Successful Customer Service is an essential key practice check up designed to help both front line customer service professionals and their managers' maintain focus on creating satisfied, loyal customers. From front line motivation to building trust to tackling difficult problems, this book hits all the key customer satisfaction bases. Loaded with useful examples, exercises, and worksheets, readers will find powerful ways to reconnect to their organizations and discover fresh insight into their career.

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