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10 Steps to Successful Customer Service 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Maxine Kamin 作者

American Society for Training & Development

译者

2010-2-1 出版日期

192 页数

USD 19.95 价格

Paperback

丛书系列

9781562865900 图书编码

10 Steps to Successful Customer Service 在线电子书图书标签: Service Customer

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10 Steps to Successful Customer Service 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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10 Steps to Successful Customer Service 在线电子书图书描述

10 Steps to Successful Customer Service is an essential key practice check up designed to help both front line customer service professionals and their managers' maintain focus on creating satisfied, loyal customers. From front line motivation to building trust to tackling difficult problems, this book hits all the key customer satisfaction bases. Loaded with useful examples, exercises, and worksheets, readers will find powerful ways to reconnect to their organizations and discover fresh insight into their career.

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