Managing the Professional Service Firm 在线电子书 图书标签: 管理 Consulting 专业服务公司管理 咨询 管理咨询 skill firm 思维
发表于2024-11-22
Managing the Professional Service Firm 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024
20年前的一本书,到现在依然透彻清晰地给出了专业服务公司的管理与领导方式,跟上个月在哈佛商业学院学习的内容相互补充,不愧大家风范。整本书给给出了对于管理一家专业服务公司,如何制定客户战略、人才战略等主要内容,非常具有实际操作指导意义。
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评分20年前的一本书,到现在依然透彻清晰地给出了专业服务公司的管理与领导方式,跟上个月在哈佛商业学院学习的内容相互补充,不愧大家风范。整本书给给出了对于管理一家专业服务公司,如何制定客户战略、人才战略等主要内容,非常具有实际操作指导意义。
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For the first time in paperback, international expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex. Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."
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评分放在自己的博客上了,http://www.iamhukai.com/?p=290,有兴趣一起讨论哈
Managing the Professional Service Firm 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024