Daniel Shapiro, Ph.D., is founder and director of the Harvard International Negotiation Program and a world-renowned expert on conflict resolution. From advising leaders of war-torn countries to working with senior executives and families in crisis, Dan has helped thousands of organizations and individuals solve the problems that divide us. Drawing on these experiences and his practice-based research, he has developed a wealth of practical approaches to amplify influence and leadership—in business, in government, and in life.

“A masterpiece.”—William Ury, coauthor of Getting to Yes

In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro introduces a groundbreaking, step-by-step method to resolve your most difficult conflicts.

Find out how to successfully resolve your most emotionally charged conflicts. This indispensable guide reveals the five hidden emotional forces that strain your relations and block agreement: vertigo, repetition compulsion, taboos, assault on the sacred, and identity politics. The moment you feel attacked, these forces transform your conflict into an adversarial battle, turning even a straightforward disagreement into an emotional uproar. In Negotiating the Nonnegotiable, you will learn a powerful, proven approach to overcome these forces, reconcile your relations, and reach agreement in even your most challenging personal and professional disputes.