Developments in the Call Centre Industry 在線電子書 圖書標籤:
發表於2024-11-29
Developments in the Call Centre Industry 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024
Over the past ten years, there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet, the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon.
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Developments in the Call Centre Industry 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024