List of contributorsAcknowledgmentsOverview: A rationale for needs analysis and needs analysis researchMichael H. LongMethodological issuesChapter 1 Methodological issues in learner needs analysisMichael H. LongThe public sectorChapter 2 Language needs analysis at the societal levelRichard D. Brecht & William. P. RiversChapter 3 Foreign language needs assessment in theUS militaryJohn A. LettThe occupational sectorChapter 4 Sources, methods and triangulation in needs analysis: A critical perspective in a case study of Waikiki hotel maidsRebeca Jasso-AguilarChapter 5 Foreign language need of business firmsSonja VandermeerenChapter 6 Evaluating the use of multiple sources and methods in needs analysis: A case study of journalists in theAutonomous Community of Catalonia （Spain）Roger GilabertChapter 7 "Feet speak louder than the tongue": A preliminary analysis of language provisions for foreign professional footballers in the NetherlandsEric Kellerman, Hella Koonen, &Monique van der HaagenThe academic sectorChapter 8 A task-based needs analysis of a tertiary Korean as a foreign language programCraig Chaudron, Catherine J. Doughty,Youngkyu Kim, Dong-kwan Kong, Jinhwa Lee,Young-geun Lee, Michael H. Long, Rachel Rivers,Ken UranoAnalyzing target discourseChapter 9 Collecting target discourse: The case of the US naturalization interviewMichelle WinnChapter 10 A double shot 2% mocha latte, please, with whip:Service encounters in two coffee shops and at a coffee cartNicola J. Downey BartlettChapter 11 When small talk is a big deal: Sociolinguistic challenges in the workplaceJanet HolmesIndex
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