The Management and Marketing of Services 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024


The Management and Marketing of Services

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Mudie, Peter; Cottam, Angela 作者
譯者
1999-7 出版日期
306 頁數
$ 58.70 價格
叢書系列
9780750635943 圖書編碼

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發表於2024-06-30

The Management and Marketing of Services 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

The Management and Marketing of Services 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

The Management and Marketing of Services 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024



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The Management and Marketing of Services 在線電子書 著者簡介


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The Management and Marketing of Services 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

The Management and Marketing of Services 在線電子書 圖書描述

This second edition of "The Management and Marketing of Services" builds on the success of the first edition and now includes increased coverage of many key areas, extensive examples and case studies. This second edition looks closely at relationship marketing and public sector issues as well as providing expanded sections on: the definition of services, expectations, competitive advantage, pricing of services, segmentation/positioning of services, the service encounter and service employees. "The Management and Marketing of Services" is a highly accessible text ideal for practitioners and students looking for a comprehensive treatment of this subject area. It includes a comprehensive framework for practitioners and students interested in addressing the issues that characterize service organizations. It provides a highly accessible perspective on the management and marketing of services. It includes full of examples and case study materials to illustrate the text.

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